AI intake for mental health practices
Porto learns the kind of support a visitor is looking for, their preferred format, schedule and payment, then hands your intake coordinator a brief before the first session.
Stillwater Counseling
AI assistant
Hi, I’m the AI assistant for Stillwater Counseling. What kind of support are you looking for?
Individual therapy for myself, ideally online and in the evenings.
Format and schedule already covered
So it moves on to payment
Thank you. Will you be using insurance, or paying for sessions yourself?
What Porto does for mental health practices
Porto replaces the new client form on a mental health practice’s website with a short AI conversation. It learns the kind of support someone is looking for, whether they prefer in person or online sessions, their availability and how they plan to pay, and sends your intake coordinator a brief before the first session.
What Porto works out in the conversation
These are the topics, not a script. Porto asks only what it still needs, so a visitor who mentions their timeline in the first message never hears that question.
Support
Individual, couples, family or support for a child
Format
In person or online sessions
Availability
Days and times that work
Payment
Insurance or self pay
Preferences
Therapist language, gender or approach, if any
The brief your team gets
Every conversation ends with a one page summary and a fit score, sent to the tools you connect. Your team reads it before the first call.
See how it works
LEAD BRIEF
Alex Rivera
81
Strong fit
Support
Individual therapy for an adult
Format
Online sessions
Availability
Weekday evenings after 6 pm
Payment
PPO plan, coverage to confirm
Questions from mental health practices
Does Porto ask about symptoms or diagnoses?
No. Your clinicians cover that with the client directly, and Porto keeps to scheduling details.
What if someone is in crisis?
Porto tells them to call local emergency services or your practice right away and flags the conversation for your team.
Can it match clients with the right therapist?
Porto routes each inquiry using the preferences you set, and your intake coordinator confirms the match.
See Porto set up for mental health practices
Bring what your team asks on a first call. We’ll set up the conversation around it and show you on the demo.
Book a demo