AI intake for physical therapy clinics
Porto learns about a patient’s referral, insurance, preferred location and schedule, then hands your front desk a brief before the first evaluation.
Northgate Physical Therapy
AI assistant
Hi, I’m Northgate Physical Therapy’s AI assistant. How can we help you get started?
My doctor gave me a referral for physical therapy. I’d like early morning sessions.
Referral already covered
So it moves on to insurance
Thank you. Will you be using insurance, and which of our locations is most convenient for you?
What Porto does for physical therapy clinics
Porto replaces the appointment request form on a physical therapy clinic’s website with a short AI conversation. It learns whether the patient has a referral, their insurance, the closest location and the times they can attend, and sends your front desk a brief before the first evaluation.
What Porto works out in the conversation
These are the topics, not a script. Porto asks only what it still needs, so a visitor who mentions their timeline in the first message never hears that question.
Referral
A doctor’s referral or direct access
Insurance
Plan type, or self pay
Location
Which clinic is closest
Schedule
Days and times for regular sessions
Visit
New patient evaluation or returning patient
The brief your team gets
Every conversation ends with a one page summary and a fit score, sent to the tools you connect. Your team reads it before the first call.
See how it works
LEAD BRIEF
Marcus Bell
82
Strong fit
Referral
From his primary doctor
Insurance
Employer PPO plan
Location
Downtown clinic
Schedule
Weekdays before 8 am
Questions from physical therapy clinics
Does Porto ask about injuries or medical history?
No. Your therapists cover that at the evaluation, and Porto sticks to scheduling details.
What if someone needs care urgently?
Porto tells them to call the clinic or local emergency services and flags the conversation for your team.
Can it route patients to the right location?
Yes. Porto asks which clinic is closest and sends the brief to that team.
See Porto set up for physical therapy clinics
Bring what your team asks on a first call. We’ll set up the conversation around it and show you on the demo.
Book a demo