AI intake for hearing clinics
Porto learns who the appointment is for, the type of visit, their coverage and the best location, then hands your front desk a brief before the first appointment.
Clearsound Hearing Center
AI assistant
Hi, I’m the AI assistant for Clearsound Hearing Center. Are you booking for yourself or for someone else?
For my father. He’d like a hearing test, and he prefers mornings.
Visit type already covered
So it moves on to coverage
Thank you. Will he be using insurance, and which of our locations is easiest for him to reach?
What Porto does for hearing clinics
Porto replaces the appointment request form on a hearing clinic’s website with a short AI conversation. It learns who the appointment is for, the type of visit, their coverage and the location and times that suit them, and sends your front desk a brief before the first appointment.
What Porto works out in the conversation
These are the topics, not a script. Porto asks only what it still needs, so a visitor who mentions their timeline in the first message never hears that question.
Patient
Booking for themselves or a family member
Visit
Hearing test, hearing aid fitting or a repair
Coverage
Insurance, benefits or self pay
Location
Which clinic is easiest to reach
Availability
Days and times that work
The brief your team gets
Every conversation ends with a one page summary and a fit score, sent to the tools you connect. Your team reads it before the first call.
See how it works
LEAD BRIEF
Harold Jensen
79
Strong fit
Patient
Father, booked by his daughter
Visit
Hearing test
Coverage
Insurance plan, coverage to confirm
Availability
Weekday mornings, north location
Questions from hearing clinics
Does Porto collect medical history?
No. Your audiologists cover that during the appointment.
Can family members book for someone else?
Yes. Porto asks who the appointment is for and records the best contact for each.
Can it help with hearing aid repairs?
Yes. Porto collects the details and routes repairs to the right person on your team.
See Porto set up for hearing clinics
Bring what your team asks on a first call. We’ll set up the conversation around it and show you on the demo.
Book a demo