AI intake for home care agencies
Porto learns the kind of help a family needs, the schedule, the location and how care will be paid for, then hands your care coordinator a brief before the home visit.
Evergreen Home Care
AI assistant
Hi, I’m Evergreen Home Care’s AI assistant. Who are you looking into care for?
My mother. She lives alone in Tucson and needs help a few hours a day with meals and errands.
Location and hours already covered
So it moves on to start date
Thank you. When would you like care to begin, and will you be the main contact for our team?
What Porto does for home care agencies
Porto replaces the care inquiry form on a home care agency’s website with a short AI conversation. It learns the kind of help needed, the schedule, the location and how care will be paid for, and sends your care coordinator a brief before the home visit.
What Porto works out in the conversation
These are the topics, not a script. Porto asks only what it still needs, so a visitor who mentions their timeline in the first message never hears that question.
Care
Companionship, personal care, meals or errands
Schedule
Hours per day and days per week
Location
Where care takes place
Payment
Private pay, long term care insurance or benefits
Contact
Who decides and the best person to reach
The brief your team gets
Every conversation ends with a one page summary and a fit score, sent to the tools you connect. Your team reads it before the first call.
See how it works
LEAD BRIEF
Nguyen family
83
Strong fit
Care
Meals and errands, client lives alone
Schedule
About four hours a day, weekdays
Location
Tucson
Start
Within two weeks, daughter is main contact
Questions from home care agencies
Does Porto ask about medical conditions?
No. Your care coordinator covers health needs with the family at the home visit.
What if someone needs help right away?
For anything urgent, Porto tells the visitor to call local emergency services or your office and flags the conversation.
Can it handle inquiries from adult children in other cities?
Yes. Porto records who is reaching out and who receives care, with the best contact for each.
See Porto set up for home care agencies
Bring what your team asks on a first call. We’ll set up the conversation around it and show you on the demo.
Book a demo