AI intake for boutique hotels
Porto learns the dates, the number of rooms, the occasion and any event space needs, then hands your sales team a brief for every group inquiry.
Hotel Alder
AI assistant
Hi, I’m Hotel Alder’s AI assistant. What brings you to us?
I’d like to hold 12 rooms for a wedding party the first weekend of June.
Dates and rooms already covered
So it moves on to event space
Thank you. Will you also need space for an event, and would guests book individually or on one invoice?
What Porto does for boutique hotels
Porto replaces the group booking request form on a boutique hotel’s website with a short AI conversation. It learns the dates, the number of rooms, the occasion and any event space needs, and sends your sales team a brief before the proposal.
What Porto works out in the conversation
These are the topics, not a script. Porto asks only what it still needs, so a visitor who mentions their timeline in the first message never hears that question.
Stay
Arrival, departure and number of nights
Rooms
Room count and types
Occasion
Wedding, retreat, business trip or celebration
Space
Private dining or event space needs
Billing
Individual bookings or a single invoice
The brief your team gets
Every conversation ends with a one page summary and a fit score, sent to the tools you connect. Your team reads it before the first call.
See how it works
LEAD BRIEF
Carter wedding party
79
Strong fit
Stay
Two nights, first weekend of June
Rooms
12 rooms, mostly kings
Occasion
Wedding party
Billing
Guests book individually from a block
Questions from boutique hotels
Does Porto replace our booking engine?
Porto handles group, event and special requests. Individual stays keep using your booking engine.
Can it answer questions about the hotel?
Yes. Porto answers from your knowledge base, such as parking, pets and check in times.
Does it reply in the guest’s language?
Yes. Porto replies in the language the guest writes in, and the brief arrives in yours.
See Porto set up for boutique hotels
Bring what your team asks on a first call. We’ll set up the conversation around it and show you on the demo.
Book a demo