AI intake for veterinary clinics
Porto learns about the pet, the reason for the visit and the owner’s availability, then hands your front desk a brief before the first appointment.
Maple Grove Animal Hospital
AI assistant
Hi, I’m Maple Grove Animal Hospital’s AI assistant. Who are we seeing, and what brings you in?
We just adopted a 4 month old puppy and need vaccines and a first checkup.
Pet age already covered
So it moves on to scheduling
Congratulations. Is this your first visit with us, and which days work best for an appointment?
What Porto does for veterinary clinics
Porto replaces the appointment request form on a veterinary clinic’s website with a short AI conversation. It learns the pet’s species and age, the reason for the visit, whether the owner is a new client and their availability, and sends your front desk a brief before the first appointment.
What Porto works out in the conversation
These are the topics, not a script. Porto asks only what it still needs, so a visitor who mentions their timeline in the first message never hears that question.
Pet
Species, breed and age
Visit
Wellness, vaccines, a new concern or a follow up
Client
New or existing client
Availability
Days and times that work
Urgency
Emergencies get the clinic number and a flag
The brief your team gets
Every conversation ends with a one page summary and a fit score, sent to the tools you connect. Your team reads it before the first call.
See how it works
LEAD BRIEF
Lopez family
85
Strong fit
Pet
Puppy, 4 months, recently adopted
Visit
First checkup and vaccines
Client
New client
Availability
Saturday mornings
Questions from veterinary clinics
Does Porto give medical advice about pets?
No. It schedules the visit and leaves every clinical question to your veterinarians.
What happens with an emergency?
Porto tells the owner to call the clinic or the nearest emergency vet and flags the conversation for your team.
Can it tell new and existing clients apart?
Yes. Porto asks early so your front desk knows whether to set up a new record.
See Porto set up for veterinary clinics
Bring what your team asks on a first call. We’ll set up the conversation around it and show you on the demo.
Book a demo