AI intake for restoration companies
Porto learns what happened, when, how far it spread and the insurance details, so your crews and estimators respond with the right equipment.
Harbor Restoration
AI assistant
Hi, I’m Harbor Restoration’s AI assistant. What happened at the property?
A pipe burst upstairs overnight. Water came through the kitchen ceiling, and the main is shut off now.
Cause and status already covered
So it asks about the damage
Thank you. Which rooms are affected, and have you contacted your insurance company yet?
What Porto does for restoration companies
Porto replaces the contact form on a restoration company’s website with a short AI conversation. It learns the type of damage, when it happened, the affected areas and the insurance details, and sends your response team a brief before anyone heads to the property.
What Porto works out in the conversation
These are the topics, not a script. Porto asks only what it still needs, so a visitor who mentions their timeline in the first message never hears that question.
Damage
Water, fire, smoke, mold or storm
Timing
When it happened and whether it is still active
Areas
Rooms, floors and materials affected
Insurance
Carrier, claim status and adjuster contact
Access
Who can let the crew in, and when
The brief your team gets
Every conversation ends with a one page summary and a fit score, sent to the tools you connect. Your team reads it before the first call.
See how it works
LEAD BRIEF
Ferreira residence
88
Strong fit
Damage
Burst pipe, water through the kitchen ceiling
Status
Main shut off, happened overnight
Areas
Upstairs bathroom, kitchen ceiling and floor
Insurance
Claim opened, adjuster not assigned yet
Questions from restoration companies
Can Porto estimate the damage?
No. It collects what your team needs and leaves the assessment to your crew.
What about emergencies?
Porto tells the visitor to call your emergency line and flags the conversation for your team right away.
Can it route by type of damage?
Yes. Porto sends each inquiry to the person who handles that kind of job.
See Porto set up for restoration companies
Bring what your team asks on a first call. We’ll set up the conversation around it and show you on the demo.
Book a demo