AI intake for garage door companies
Porto learns whether it’s a repair or a new door, the door size and the symptoms, so your dispatchers send the right technician with the right parts.
Liftline Garage Doors
AI assistant
Hi, I’m the AI assistant for Liftline Garage Doors. Are you looking for a repair or a new door?
Repair. The spring snapped this morning and the car is stuck inside.
Problem already covered
So it moves on to the door
That’s frustrating. Is it a single or double door, and do you know roughly how old it is?
What Porto does for garage door companies
Porto replaces the service request form on a garage door company’s website with a short AI conversation. It learns whether the visitor needs a repair or a new door, the door size, the opener and the symptoms, and sends your dispatch team a brief before the service call.
What Porto works out in the conversation
These are the topics, not a script. Porto asks only what it still needs, so a visitor who mentions their timeline in the first message never hears that question.
Need
Repair, replacement or a new installation
Symptoms
Broken springs, noisy openers or doors off track
Door
Size, material and approximate age
Opener
Type of opener and any smart controls
Urgency
A car stuck inside goes to your team first
The brief your team gets
Every conversation ends with a one page summary and a fit score, sent to the tools you connect. Your team reads it before the first call.
See how it works
LEAD BRIEF
Brennan household
78
Strong fit
Need
Broken spring, car stuck in the garage
Door
Double steel door, about 12 years old
Opener
Belt drive opener, works fine
Urgency
Wants a technician today
Questions from garage door companies
Can Porto give a repair price?
No. It collects what your technicians need and tells the homeowner when to expect a call.
What about urgent calls?
Porto flags urgent problems like a car stuck inside so your team sees them first.
Can it offer appointment times?
Yes, when you connect a calendar. Otherwise the brief goes to your dispatcher to confirm.
See Porto set up for garage door companies
Bring what your team asks on a first call. We’ll set up the conversation around it and show you on the demo.
Book a demo